PRIVACY POLICY

Last Updated: April 22, 2026

At sokidsun.com (the “Site”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and protect your information when you visit our Site or make a purchase.

1. Information We Collect

We collect specific data to provide a seamless shopping experience. This "Personal Information" falls into three main categories:

Device Information

  • Data Collected: Web browser version, IP address, time zone, cookie identifiers, viewed products, search terms, and site interaction data.

  • Purpose: To ensure the Site loads correctly for your specific device and to perform usage analytics for site optimization.

  • How it’s collected: Automatically via cookies, log files, web beacons, tags, or pixels.

  • Recipient: Shared with our service processor, Shopify.

Order Information

  • Data Collected: Name, billing/shipping addresses, payment details (including encrypted credit card numbers), email address, and phone number.

  • Purpose: To fulfill our contract with you (processing payments, arranging shipping, providing invoices), communicate regarding your order, screen for fraud, and—where permitted—send you marketing updates.

  • How it’s collected: Provided directly by you during checkout.

  • Recipient: Shared with our service processor, Shopify.

Customer Support Information

  • Purpose: To assist with inquiries and improve our service.

  • How it’s collected: Provided directly by you when contacting our support team.

2. How We Share Your Information

We partner with specialized service providers to help us operate efficiently:

  • Shopify: We use Shopify to power our online store. You can review their privacy practices here.

  • Google Analytics: We use Google Analytics to understand how customers interact with our Site. Opt-out here.

  • Compliance & Safety: We may disclose information to comply with laws, respond to legal requests (subpoenas/warrants), or protect our rights.

3. Targeted Advertising & SMS Marketing

We use your information to provide personalized advertisements and marketing communications.

  • Opt-Out Links: You can opt out of targeted ads via Facebook, Google, or Bing.

  • SMS Marketing: If you opt-in, we use your data for order updates, abandoned cart reminders, and promotional offers. We do not share SMS consent data with third parties except for the partners necessary to operate the messaging program.

4. International Rights & Data Protection

GDPR (EEA Residents)

If you reside in the European Economic Area, we process your data based on consent, contract performance, and legitimate business interests.

  • Your Rights: You have the right to access, port, correct, or erase your data.

  • Data Transfers: Your data is initially processed in Ireland and then transferred to Canada and the US for storage.

CCPA (California Residents)

California residents have the right to know what information is collected, the right to port that data, and the right to request deletion. You may designate an authorized agent to exercise these rights on your behalf.

5. Cookies & Tracking

Cookies are small files downloaded to your device to improve your experience (e.g., remembering your login or cart items).

Category Purpose
Functional Necessary for core features like secure login, cart persistence, and checkout.
Analytics Used to track landing pages, referral sources, and shop performance via Shopify Analytics.

Note: While you can disable cookies in your browser settings, doing so may impact site functionality. We do not currently change our practices in response to "Do Not Track" signals.

6. Automated Decision-Making

For EEA residents, please note:

  • We do not use fully automated decision-making that has a significant legal effect on you, using your personal data.

  • Shopify uses limited automation (e.g., temporary IP/Credit Card denylists) solely to prevent fraud and protect our customers.

7. Contact & Complaints

For more information about our privacy practices or to exercise your rights, please reach out to us:

Email: service@sokidsun.com

Mail: No. Wangda Innovation Park, Jixing North Road, Lianbin Subdistrict, Unit 4360, 4th Floor, Building 31, Loudi City, Hunan Province, China.

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority or the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.